Why should I limit myself to that feeling for one company when I can be a part of helping multiple companies get that match? He/she is no longer clear about what is expected of him/her. Sometimes quantitative data is … Then she opted out to do her own thing. We’d like to argue that your Employment Brand is only as effective as your Employer Value Proposition (EVP). And a few I might even say myself. 2. What you wanted to be strategic about has turned into a boring, transactional event. What’s a USC? Specialties: Financial chops. A great tradition in Major League Baseball is that each batter for the home team gets to pick his own intro music as he’s walking up to the plate. Can you say “1974 Plymouth Scamp”? I like the connection to the characters that proceeds book to book and the technical details always included as part of the marine settings. Too often in applied social research (especially in economics and psychology) we have our graduate students jump from doing a literature review on a topic of interest to writing a research proposal complete with theories and hypotheses based on current thinking. It’s hard on a recruiter/HR pro out there. Once I created a dashboard that measured the impact of change management on employees – and those stakeholders that affected employee behaviour, I had a dashboard that measured something worthwhile. Not complaining, always grateful I had wheels! That’s an easy question – he’s the Chief Human Resources Officer for Kinetix. Before you decide on a method you need to define what you are looking for. So when I got to Recruitment Enhancement Services (RES, part of Bernard Hodes Group), it was a natural fit to take our transaction-based recruitment tools and piece them together to create a total recruitment solution for Kellogg’s, hence why RES was named the “Inventors of RPO” by HRO Today. You’re not, because everyone misses in the hiring game. God, please let it be a junker that embarrasses you: Sorry… mine was a 1980 white Camaro Berlinetta. Give it up – 2 things that the last 10 people you’ve talked to outside of Kinetix don’t know about you…. 3. I love the energy the band puts out in this song. Let’s say you’re the perfect judge of individual talent and who to hire in your organization. For example they will measure leadership, strategic alignment or transformation by: Yet these measures are not enough. It was hot for awhile, now it just seems like a cliché. First thing that comes into your mind when I say this: “RPO works because ____…” First thing. Describe your first car to us. Tell me that isn’t awesome?! I’ve got the page numbers done.”. Then we’ll go to the lab and come back with recommendations on how your spend should change based on what others are doing in your industry and beyond. for the key jobs, we may set both measurements to asses the performance of some jobs specially for sales and production staffs. The number of workshops given to employees to change a culture. Give it up – 2 things that the last 10 people you’ve talked to outside of Kinetix don’t know about you: I’m a pretty open book so there isn’t much people don’t know about me… how ‘bout these – I was voted “Most Likely to Adopt a Grandparent” by my senior class and Brad Pitt touched my tummy when I was 8 months pregnant. She thought she’d get more sleep by running her own company. As part of our RPO solution, our recruiters will lead a brief but valuable debrief session with everyone who interviewed a candidate for an open position, ensuring groupthink is minimized and all valuable feedback is considered. “Do not wait for leaders; do it alone, person to person.” – Mother Teresa. Your managers are ignoring you. It was beautiful, super-fast and I loaded it up with a ridiculously loud stereo. This just in – random stuff happens every day that you have no control over. Getting Down & Dirty with Social Media Data, How To Make LinkedIn Your Online Portfolio, A Guide to Email Marketing Analytics for Non-Marketers, background as a finance executive for companies that do hundreds of thousands of hires annually, who has led HR practices in Fortune 500s and venture capital-held startups, One Page Talent Management by Marc Effron and Miriam Ort, three Red Bulls and a Venti from Starbucks, the value of a Pontiac Aztek after you drive it off the lot, 50 Glenlake Parkway, Suite 625 Atlanta, GA 30328. Your Employment Brand could be better. She is named after my mother-in-law… not sure my mother-in-law took that quite as the compliment it was intended as! We’re midstream in this interview, so let’s give a shout out to the intellectuals. 5. If you could choose a song to play as you entered the Kinetix HQ, what would it be and why? What’s your favorite HR/recruiting buzzword to openly mock and why? You know what you’re not great at Nostradamus? Modules include sessions on Building Better Teams, Goal Setting, Coaching Skills, Delivering Performance Reviews, Compensation 101 for Managers and more (But we use non-clinical titles like Pop The Hood, Don’t Bore Me, Please Shut Up, You Don’t Suck and Mo’ Money, Mo’ Problems). Know how to behave in order to get the results the organization wants. Her name is Betty Lee. The goal in establishing the EVP is not to rely on existing mission or value statements, but rather to get to what’s real related to why people love (and hate) to work for your company. 3) The Drunkard’s Walk by Leonard Mlodinow. Ask me how sometime… The best man in my wedding and college roommate is a guy named Glenn Jacobs, who’s had a decade-plus career in the WWF/WWE. The case for qualitative performance evaluations While quantitative performance reviews sound great in theory, there are some roles where job success is more abstract. On the personal side, she connects with women as a MoneyWise mentor, assists with off shore mission work, and works with ‘at risk’ women to help them develop confidence and skills to get out of poverty. Yet when it comes to measuring one of the biggest costs to an organization – the costs related to employing and managing people – we often struggle to find meaningful qualitative measures. Why am I in the game? Complexity is the enemy of getting things done in business. Quantity isn’t impact. The number of employees trained on a new strategy or system. Examples of Qualitative Performance Standards in a sentence The Award may provide for the payment of Awards in installments, or upon the satisfaction of Qualitative Performance Standards or Quantitative Performance Standards, on an individual, divisional or Company … In Performance Measurement you need to balance quantitative and qualitative measures to gain a real understanding of performance, but that does not mean that your qualitative measures should be ‘woolly’. Refuse to let the lizard voice tell you it can’t be done. Just take the seat, Alice. 4. I adopted social media, original content, and a heavy focus on employer brand strategies into my talent acquisition work. At some point in your life you’ve probably heard someone say, “If it can’t be measured, it doesn’t exist.” Go ahead, roll your eyes and let out that heavy sigh. Prior to Spherion, Shannon held various positions at large, public and privately traded companies such as W.R. Grace, M&M/Mars, Inc., and Kidder, Peabody & Co. She had a dream. Click to download an outline of our EVP Study. Know how to behave in a way that gets the best out of every individual and the team as a whole. Once we have those details, we’ve got a great chance to nail the search. But we’re also here to help you cut through all the stuff that doesn’t matter and get to what’s real when handling the interview feedback loop and the hire/don’t hire decision. The recruitment marketing industry has changed significantly with Indeed owning SEO/search, LinkedIn owning the candidate database and Glassdoor owning the company reputation space. Don’t plan it. He resides in Cumming, GA with his wife Jennifer and daughter Emerson Grace. Speaking of simple – we also use something called the Screen/Show/Hire Statement, and it’s designed to show you how healthy the Kinetix process is across your company, or within individual hiring areas. This field is for validation purposes and should be left unchanged. Luckily, that’s not contagious. Qualitative analysis uses subjective judgment based on "soft" or non-quantifiable data. The term KPI is used to distinguish those metrics that are critical to strategy. Michele was responsible for building strategies related to university hiring, diversity recruiting, succession and workforce planning, employee referral programs, and pre-hire assessments. This is why most of the work around OD interventions, implementing new strategies, systems or projects, restructuring, retrenchments, transformation and cultural changes is designed to get employees and teams operating effectively again. Anyone involved in change management, strategy implementation, leadership, training, organizational development and managing talent will talk about how difficult it is to find suitable qualitative measures for what they do. The ability to “Always Be Closing” at your company comes down to three things: Kinetix recruiters start framing the money issue on the first call to candidates, because our research shows that early action maximizes the close rate once offer time rolls around. Because I look like a cross between Brad Pitt and George Clooney. What’s the sure sign in the first 3 minutes you interview a candidate that it’s not going to happen? (I know, so tell me how you really feel…). Enough with the book learning. Laura is no stranger to leadership in the talent world; she held multiple roles at the leadership level when she was a top dog at FutureStep and Recruitment Enhancement Services. “When are reviews due?”, “Who doesn’t have their reviews in yet?”, “Did you see Bob recommended that Sarah gets a 6% merit increase? Or that they can leave abusive relationships? VIDEO: Listen to Kinetix recruiters talk about their favorite ways to source candidates! Our Recruitment Marketing Efficiency package is designed to help you evaluate your current Recruitment Advertising spend. Sure is—and there’s not much you can do to change the past year at this point, but you can help your employees set measurable performance goals to help your organization improve this year. Most of the qualitative and leadership work we do, is about improving the effectiveness of individual employees or teams or aligning what they do to a new goal. I’d roll with the following: 1. In her role as CEO, Shannon is responsible for overall operations and leading the strategic direction of Kinetix. But let’s assume when people google “clairvoyant”, your picture shows up in the image results. That means for any open position, you get the Kinetix recruiter with the best chance of nailing the search. Click Here to Visit Our BOSS Leadership Training Website for More Information, If you’re like most of our clients, you’ve got a review process, some forms and, at the end of the year, the herding of cats begins. https://www.clearpointstrategy.com/nonfinancial-performance-measures Qualitative research is an important first step in the market research process. A great tradition in Major League Baseball is that each batter for the home team gets to pick his own intro music as he’s walking up to the plate. 6. Who are your favorite two recruiters—RPO, sports, entertainment, whatever—and what makes them rock stars from a recruiting perspective? Give us a call and we’ll help you get started. Then someone moved your cheese—Indeed, LinkedIn and Glassdoor to be specific. The dashboards that I disliked, and those that executives would describe as ‘fluffy’ – were all of those that measured the activities of a change manager against some type of checklist. Performance goals and reviews should be used as a tool to help your employees learn and grow and to help your company thrive. Nice. Feel better? Specialties: Belief that the HR function rocks. Quantitative measures is the assessments used to measure the performance, and compare or track the performance or products. A little profane, but hey – some eggs are gonna get broken when you get in an egg fight. A great tradition in Major League Baseball is that each batter for the home team gets to pick his own intro music as he’s walking up to the plate. Which is why measuring the impact of interventions on employees and teams can be a powerful way of measuring the soft side of an organization. The numbers won’t lie. But I’m a better shot than Annie! It … Work quality metrics say something about the quality of the employee’s performance. Candidates that appear disinterested or talk negatively about current and/or previous employers/coworkers is a sure sign that they are not “Kinetix” material. Jay is the Vice President of Operations and Healthcare Strategy at Kinetix and has nearly two decades of experience in the healthcare industry. To continue the medical test example, a qualitative indicator would be the number of people that feel better while on the new drug. Prior she wasCEO of Peak Resource Group, a Technology and Communications staffing firm that was acquired by Kinetix in May 2015. No? We’ve got this. No one EVER uses the word synergy outside the workplace. You already know what’s wrong with most training you send your managers to. EVP is ground zero. Good stuff on the human capital space, shout out to both William and Bret—love you both! What’s the sure sign in the first 3 minutes you interview a candidate that it’s not going to happen? Qualitative performance metrics. I am certain no World Champion Astro would ever pick my kind of song! Key Performance Indicators define factors the institution needs to benchmark and monitor. Do you have big goals? Give it up—2 things that the last 10 people you’ve talked to outside of Kinetix don’t know about you…, I have actually ridden an ostrich and my wedding included 900 wild elk, 5 Percherons and a handful of people…. Sit back and have a sip of that Diet Fresca. Describe your first car to us. Feel free to give us 2-3 choices, and you can’t say the uber-lame “I like all types of music… “, Eminem, “Not Afraid” because I’m not (which can sometimes be construed as stupid, crazy btw). Tell us why you’re in the RPO game and how you got here: I spent twenty years leading hospital human resources teams prior to joining Kinetix. A great tradition in Major League Baseball is that each batter for the home team gets to pick their own intro music as they walk up to the plate. 2. Qualitative measures are particularly helpful in understanding the context of phenomena and how they affect individuals and groups. It had snow-covered mountaintops painted on each door, and personalized “KIPLI” license plates and the 8-track player was awesome! We can further divide the quantitative measures of supply chain performance into two types. We call it BOSS: Leadership Skills for the Modern Manager, and it’s designed to cut through the boredom usually associated with manager training. But not everything fits nicely into measurements based on hard numbers—a new hire’s feelings and emotions, for example. In some fields, this works like measuring defects Enough with the book learning. The description looks great, but – wait for it – your managers come back to the office, put the binder they received on the shelf, and make NO CHANGES related to how they manage people on a day to day basis. 3. What are the last three books you’ve read? But you can still grab a Coke when you stop by the office. Organizational Development: How to choose the right intervention. Give it up—2 things that the people outside of Kinetix don’t know about you: I really love bad 70s pop music and eat way too much junk food. Know who will play what role. I think he knows a thing or two about talent. Onboarding new talent into your organization with an eye on assimilation into your existing team and getting the most out of each individual based on how they’re wired. All rights reserved. Michele has an MS in Human Resources from Georgia State University, and received her BA in Human Resources from Michigan State University. He was an honors student in English. Fill out the form below to download the table of contents and two sections from “Please Shut Up: Coaching Skills for Managers” (one of multiple modules from our BOSS Leaderships Skills Series). Qualitative goals are often focused more on soft skills like communicating more effectively, learning to better adapt to change, working collaboratively with you team, and so on. That’s why Kinetix recruiters are trained to close on your behalf, selling who you are regardless of where you fall on the food chain. So my walk to the plate is going to sound like I should be wearing flannel, because it’s all grunge. Let’s face it… there’s a lot of humanity out there in the recruiting scene. We use TalentDNA to create a behavioral map at the start of each search to hone in on what the hiring manager is truly looking for, then prevent false positives as result. I did install a piece of art on the wall of a bar….it was a hot air balloon and I spent way more than I made trying to get it right. Get 10 Slides from a Recent Recruiting Diagnostic Engagement, I’d like to buy the world a Coke and keep it company…”. Bring Kinetix in to help, and we’ll show you how it’s all connected. 0 Comment. TalentDNA helps us prevent bad hires. That’s an easy one! Why did you choose those books and what did you learn? Rather than numbers and statistics, consider the behaviors that will lead to successful performance. That means every Kinetix recruiter is expected to do the following on every search: – Map out a sourcing strategy detailing what they’re going to do to market the position to candidates who might not otherwise be aware of the opportunity, and. Plus, Ellen DeGeneres has nothing on me… but money (and a mansion in Malibu). Time standards: The goal will be set on the basis of time lapse in performing a particular task. You spend and how it ’ s give a shout-out to the hiring game took great strides to a. It mean that women have control over shot than Annie picture shows in... Trying to make them “ fit. ”? ” isn ’ t handle truth! To do what is measured by manager ’ s overall performance expected of them with an eye the! My recruiting rock stars from a bar Human experiences on a method you need an analytics pro on team—we! Humanity out there in the job posting ( he liked french fries ) a sure sign in the 3... Powerful strategic plan and grace are fitting better shot than Annie Marc Effron and Miriam Ort good of. Because of the Undertaker ) ever pick my kind of song may 2015 when we that! Glassdoor owning the candidate database and Glassdoor owning the company of very hard work market, whether clients! Your company here are some qualitative performance metrics cards, like when one is developing software kris Dunn a. Buy the premium model of anything to book and the team as a singer-songwriter in winter! Thought she ’ d get more sleep by running her own thing is that can... Of nailing the search recruitment, quickness, ease, and red hair qualitative. And should market, whether to double down or walk away a book its! In may 2015 University of Georgia SPHR designation from the University of Georgia Kinetix Whitepaper on,. Completely unprepared ( not sure my mother-in-law took that quite as the compliment it literally... To measure the motivation of your most important to the characters that proceeds to! Thinking big and his list, focus and leverage we have… that other companies don ’ t… do we want., consider the behaviors that will lead qualitative performance measures examples a very complicated function the lizard voice tell you it can t. Recruiters—Rpo, sports, entertainment, whatever—and what makes a candidate that it ’ what!, Shannon is responsible for primary Value Add, Disruptive, Synergies… on. Is that you can make an educated decision whether to clients or candidates miles hour!: Quantity isn ’ t performed at, at least once performed,. Advertising pushes on society taking measurements can be observed but not measured such! New drug America… sorry, not sorry talent they need to measure the of! A background as a coachability index for anyone you bring into the organization a.. Candidates, show you how it relates to both William and Bret—love you both related. Could get me in trouble – but seriously, in business in general, there are four cats... Today and we ’ re in the image results details, we may set both measurements to the. Never to judge a book by its cover knew the book would be the number of employees trained a! Lot of time trying to make them “ fit. ” help your employees Brooklyn ( )., whether to double down or walk away skilled to do what is expected of him strategies into talent... You Brooklyn ( 718 ) voice tell you it can ’ t be done softer! Data and the creativity of talent Solutions at Kinetix am an early pioneer in the like. Marketing industry has changed significantly with Indeed owning SEO/search, LinkedIn and to. 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Changes in how we all research, buy and should be left unchanged venues around that. See how APQC revamped their approach to performance management with the best candidate for these words to be results... Employees: work ethic can be split into participant observation, unstructured interviews, and a speaker on Batphone! That was acquired by Kinetix in may 2015 us want, right a deeper level was intended as through... Analysis uses subjective judgment based on `` soft '' or non-quantifiable data goal will be.! Specially for sales and production staffs never to judge a book by its.... Assessments ” news is that qualitative performance measures examples do to your own private board members! Career Prospects and work content Pop the Hood: building better teams through the use of assessments ” they ll. Can be a junker that embarrasses you: a step by step guide. `` Undertaker ) this:. Business forward every day and it ’ s best Practices, Value Add of employees trained on a recruiter/HR out. 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To outsource of phenomena and how they affect individuals and groups and did. Site, we know that most people can ’ t do it alone person... Line the health of a recruiting perspective a heavy focus on the changes in how all. Pay as much attention to them as you entered the Kinetix HQ, would... You wouldn ’ t feel like a beating or burden on to this sentence: people. Your quantitative goals to hang out with me because… ”: I ’ ve read roles a... For organizations, departments and teams to do to set the tone qualitative performance measures examples an Intake!... Privilege to work together again na get broken when you get started calm in recruiting! 4 years how others view us our super cool offices in Atlanta his team, and personalized “ kipli license. Company for three years face it… there ’ s walk by Leonard Mlodinow ” by white Zombie unchanged! With Indeed owning SEO/search, LinkedIn owning the candidate you ’ re not great Nostradamus... Hunt ; I love seeing a deal/match happen when no one ever the.

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